1.About this policy
LiraPurse respects your privacy and is committed to protecting your personal and financial information. This policy explains how we handle your information when you use the LiraPurse mobile app, visit this website, join our waitlist, or contact us. In this policy, "LiraPurse", "we", "us" and "our" mean the operator of the LiraPurse service, and "you" means anyone whose information we handle in these ways.
We handle personal data in line with the Nigeria Data Protection Act 2023 and other laws that apply to us.
2.Information we collect
We collect only the data necessary to provide our services, verify identities, process transactions, and improve user experience. Depending on how you use LiraPurse, this includes:
- Account details: your name, email address, phone number, date of birth, gender, home address, profile photo, password and transaction PIN.
- Identity verification details: your Bank Verification Number (BVN), a selfie for the face check, the name, date of birth and phone number returned by the BVN check, the results of the match and liveness checks, and the IP address and device details of each attempt. A face image is sensitive personal data, and we use it only for verification.
- Financial details: your wallets and balances, transactions and receipts, your LiraPurse account number, saved bank accounts, money requests, bill payment details such as meter, smartcard and phone numbers, and USDT deposit addresses and deposits.
- Card details: when you link a debit card, our payment partner handles your card. We keep a token from that partner, the last four digits, the expiry date and the card brand. We do not keep your full card number or CVV.
- Device and usage details: your IP address, device and browser type, push notification identifiers, your in-app notifications, and logs that help us keep the service secure and working.
- Referral details: the referral code you used, the people you referred, and the rewards earned.
- Waitlist details: your email address, whether you joined for yourself or your business, where you signed up, and when.
- Messages: what you tell us when you contact our support team.
3.Phone permissions
The app asks for these permissions only for the features that need them. You can turn each one off in your phone settings, but the related feature may stop working.
- Camera: to scan payment QR codes and to take your selfie for verification.
- Face ID and fingerprint: to unlock the app and approve payments. Your phone checks your biometrics and only tells us the result. We never receive your fingerprint or Face ID data.
- Contacts: to help you pick a phone number for airtime and bill payments.
- Location: only for Discover LiraPurse, described below.
- Notifications: to tell you about transactions and account activity.
- Tracking (iPhone): the app may ask for this permission to provide personalized services and improve user experience. You can decline without losing access to any feature.
4.Discover LiraPurse and your location
Discover LiraPurse is an optional feature that shows you other LiraPurse users nearby so you can pay them directly. If you turn it on, we collect your location while the feature is active and store your latest location on your account.
Other users of the feature nearby can receive your name, email address and location. Please only turn it on if you are comfortable with this. You can turn it off at any time in the app, or email us to ask that your stored location be removed.
5.How we use your information
We use your information for the following purposes, each with a lawful basis under data protection law:
- To create and run your account, process your payments, and show your history and receipts, because this is needed to perform our agreement with you.
- To verify your identity, and to prevent, detect and report fraud, money laundering and other crime, because the law requires it and because we have a legitimate interest in keeping LiraPurse safe.
- To keep records and meet our legal, tax and regulatory duties, because the law requires it.
- To secure the service, fix problems, answer support requests and improve LiraPurse, because we have a legitimate interest in doing so.
- To run the referral programme, because it is part of our agreement with people who take part.
- To send you the launch email if you join the waitlist, and to run optional features such as Discover LiraPurse, because you have given your consent. You can withdraw consent at any time. This doesn't affect anything we did before you withdrew it.
We also send service messages such as one-time passcodes and transaction alerts, because they are part of how the service works. Any marketing we send will give you a way to opt out.
7.International transfers
Some of our partners may process your information outside Nigeria. When this happens, we take the steps that data protection law requires to make sure your information stays adequately protected.
8.How long we keep it
We keep your information for as long as your account is open and for as long as we need it afterwards to meet our legal duties, resolve disputes and prevent fraud. Financial and identity verification records must generally be kept for at least five years after a transaction or the end of the relationship.
If you delete your account, it is deactivated and you can no longer use it, but we keep the records we are required to keep. Once we no longer need your information, we delete it or make it anonymous.
We keep waitlist details until we have told you about the launch, or until you ask us to remove them.
9.How we protect it
Your information is protected using industry-standard security measures. Your password and transaction PIN are stored as secure hashes, payments require your PIN or biometrics, and access to our admin systems is restricted by role.
No system is completely secure, so please keep your password and PIN private. If a breach puts your rights at high risk, we will tell you and the Nigeria Data Protection Commission as the law requires.
10.Your rights
Subject to the law, you have the right to:
- Ask for a copy of the personal data we hold about you.
- Have inaccurate or incomplete data corrected.
- Have your data deleted when we no longer have a lawful reason to keep it.
- Restrict or object to how we use your data, including for direct marketing.
- Receive your data in a commonly used format, or have it sent to another provider.
- Withdraw your consent at any time, where we rely on it.
- Not be subject to decisions based only on automated processing that significantly affect you, except where the law allows them.
To use any of these rights, email support@lirapurse.com. We may need to confirm your identity first. If you are not happy with how we handle your data, you can complain to the Nigeria Data Protection Commission.
11.Children
LiraPurse is for people aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us their information, please contact us and we will deal with it.
12.This website
This website doesn't use advertising or analytics cookies. Our hosting provider may keep basic technical logs, such as IP addresses, to run and protect the site.
13.Changes to this policy
We may update this policy from time to time. We will change the date at the top of this page, and tell you in the app or by email if a change significantly affects you.
14.Contact us
For any question or request about your privacy, email support@lirapurse.com.
